In the ever-evolving world of Indian healthcare, one startup has dared to reimagine how surgeries are delivered—making them more accessible, less painful, and entirely patient-focused. Meet Pristyn Care, the Gurugram-based healthtech unicorn that’s rewriting the script for surgery in India. Since its inception in 2018, this disruptive startup has provided thousands with modern, seamless, and compassionate surgical experiences. But their journey wasn’t just about healthcare—it was about trust, innovation, and empathy.
The Birth of a Bold Healthcare Vision
Founded by Harismarbir Singh, Dr. Vaibhav Kapoor, and Dr. Garima Sawhney, Pristyn Care was born out of a shared mission: to eliminate the chaos and fear surrounding surgeries. The trio envisioned a one-stop solution where patients wouldn't have to juggle between clinics, hospitals, and insurance offices. With backgrounds in engineering, surgery, and patient care, they crafted a model that blends medical expertise with smart technology and personalized care.
How the Pristyn Care Model Works
Pristyn Care follows a vertically integrated healthcare model that handles everything—from doctor consultations and diagnostics to insurance paperwork, surgery, and post-op recovery. But what truly sets them apart is their asset-light strategy. Rather than owning hospitals, Pristyn partners with over 800 reputed healthcare facilities across 40+ cities. This collaboration allows them to focus entirely on quality, efficiency, and convenience, while keeping operations cost-effective.
Their platform uses AI-driven tools and data analytics to streamline patient journeys—from booking surgeries to follow-up appointments. Patients are assigned a dedicated Care Coordinator, ensuring they never feel lost during their medical experience.
Business Model: Technology Meets Healthcare
Pristyn Care’s revenue comes primarily from surgery packages, insurance partnerships, and additional services like diagnostics and medication. Their strategic use of digital tools to automate scheduling, follow-ups, and insurance claims processing not only enhances patient satisfaction but also drives operational efficiency. With over 50,000 surgeries completed and counting, the numbers speak for themselves.
Meet the Visionary Founders
Behind Pristyn Care’s success is a dynamic leadership trio. Harsimarbir Singh, an IIT Kanpur graduate, handles business strategy and growth. Dr. Vaibhav Kapoor brings his years of surgical expertise to maintain high clinical standards. Meanwhile, Dr. Garima Sawhney—one of the few female co-founders in the healthtech space—champions a compassionate, patient-first approach.
Together, they’ve built a multidisciplinary team of over 400 experienced surgeons, tech innovators, and healthcare professionals working toward a common goal—redefining surgery care in India.
Key Offerings: Surgery Without the Stress
Pristyn Care specializes in painless, minimally invasive surgeries across a wide range of specialties including proctology, urology, ENT, gynecology, and more. Their simplified process allows patients to skip long queues, avoid hospital red tape, and receive high-quality care faster. With options for cashless treatment through insurance, EMI financing, and door-to-door assistance, Pristyn ensures that affordability is never a barrier to quality healthcare.
Their mobile app also empowers users to book appointments, access surgery updates, consult doctors virtually, and track recovery—all at their fingertips.
Navigating a Competitive Healthcare Market
In a market crowded with platforms like Practo, Curefit, Mfine, and even traditional giants like Apollo Hospitals, Pristyn Care holds its ground by focusing on surgeries—an area often underserved or mismanaged in India. Their comprehensive, surgery-centric model delivers both quality and peace of mind, helping them carve out a unique niche.
Awards and Achievements
Pristyn Care entered the unicorn club in 2021 with a valuation of over $1.2 billion. It has since been recognized for innovation in healthtech, winning accolades such as the HealthTech Leadership Award. The startup boasts a 4.8/5 average satisfaction score across platforms, reflecting its strong bond with patients. As of early 2025, its valuation stands at $1.4 billion—a testament to its consistent growth and trustworthiness.
Looking Ahead: Future of Surgery with Pristyn Care
The future looks bright for Pristyn Care. With plans to expand into Tier-2 and Tier-3 cities, the company wants to bring advanced surgeries to underserved communities. It is also exploring international expansion into Southeast Asia and the Middle East. Beyond geography, the startup is adding new specialties like orthopedics and oncology, aiming to become a holistic surgery provider.
They’re also doubling down on tech—investing in AI-powered diagnostic tools, predictive treatment planning, and preventive health campaigns. Sustainability and social responsibility are increasingly becoming part of their mission as well.
Wrapping Up
Pristyn Care’s journey isn’t just about business growth—it’s about transforming lives. By simplifying surgical care, prioritizing patients, and using technology smartly, this healthtech unicorn has reshaped how Indians approach healthcare. From a startup with a dream to a billion-dollar brand with purpose, Pristyn Care is proof that when empathy meets innovation, miracles happen in the operating room and beyond.
Frequently Asked Questions (FAQs)
Q1. What is Pristyn Care known for?
Pristyn Care is known for offering minimally invasive, tech-driven surgery solutions with end-to-end patient support across India.
Q2. Who are the founders of Pristyn Care?
It was founded in 2018 by Harismarbir Singh, Dr. Vaibhav Kapoor, and Dr. Garima Sawhney.
Q3. How does Pristyn Care work?
They provide a complete surgical journey—from consultations to recovery—through partner hospitals, dedicated care coordinators, and AI-based tools.
Q4. In which cities does Pristyn Care operate?
Pristyn Care operates in over 40 cities across India and is expanding into smaller towns.
Q5. How is Pristyn Care different from other health platforms?
Unlike other platforms, Pristyn focuses specifically on surgeries and provides personalized, coordinated experiences for each patient.
Q6. What surgeries does Pristyn Care offer?
They offer treatments in proctology, urology, gynecology, ENT, vascular, cosmetic, and more.
Q7. Is Pristyn Care affordable?
Yes. They offer cashless insurance tie-ups, EMI plans, and pricing transparency to make surgeries more affordable.
Q8. Is there a mobile app for Pristyn Care?
Yes, the Pristyn Care app helps patients book appointments, consult doctors, track surgeries, and manage post-operative care seamlessly.